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Bank Websites Under Attack!
A rash of denial of service attacks hit major US banks this week. These are scary incidents that wreak havoc for banks and their customers. For now at least, these attacks appear to be limited to...
View ArticleImproving Security of Mobile Payments
A couple of weeks ago the European Central Bank (ECB) published a draft document for public consultation on Recommendations for Security on Mobile Payments. These recommendations were developed by the...
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Finovate Europe 2014: Some Key Takeaways
Finovate just ended yesterday, and it was great to see all the new and interesting ideas floating around the financial services space. For those who may not know, Finovate is a two-day event that...
View ArticleIt’s so easy for bank marketing to take a wrong turn
Yesterday I came home to a strange voicemail from ING Direct Canada. I decided to phone back right away because I noted the following 3 things about the message: The toll free number provided was...
View ArticleTechnology and Service Providers: Different Beats, Same Tune
It’s been a whirlwind week for service provider analyst days and client conferences: Friday with Genpact, Tuesday and Wednesday with FIS, and Thursday with IGATE. Each firm is trying to differentiate...
View ArticleWearables – banking hype or opportunity?
Lately there has been much fanfare around wearables. From Google Glass to smartwatches, there has been no shortage of press releases, articles and hype surrounding these devices. I must say that I...
View ArticleWhen $250 Million Can’t Buy Cyber-Peace
Last week’s newspapers brought the unsettling news that JP MorganChase’s internal CRM systems were penetrated by unknown attackers, compromising the personal information of 76 million households and 7...
View ArticleWearable devices and the future of authentication
There is a lot of hype around wearables (smartwatches, fitness bands, etc.) and they may have all kinds of interesting potential. This potential, particularly for banking is still to be determined....
View ArticleSetting Out a Vision for Customer Authentication
We all know that "passwords suck", as my colleague Bob Meara stated clearly and succinctly in his recent blog. But what's the alternative – is the answer biometrics or something else? We do believe...
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Banking Third Party Risk Management Requirements are a Big and Expensive Ask
Source: Oliver Wyman, CelentCelent, through its work with Oliver Wyman, estimates the cost to US financial institutions of undertaking due diligence and assessment of new third party engagements to be...
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